How do you measure the effectiveness of business training?
Many people need to maintain hours to retain their certification and those hours have moved to online training. Even more, virtual workshops, lectures and social distancing measures have increased as more people are forced to work from home.
How does a training manager measure the effectiveness of their training? There are significant obstacles. Most notably competing priorities, lack of data, or simply not knowing where to start. Beyond that, what type of assessments should be used to show that the training was effective?
It isn’t always possible to quantify an immediate, or direct ROI in business training. So how can instructors, managers and trainers go about creating a plan to justify and show training effectiveness?
Articles and Resources mentioned in this episode
Kirkpatrick’s Model of Training Evaluation
3 Ways to Measure Training Effectiveness– John Eades
From Lies about Learning, Larry Israelite (ed.)
The typical corporate learning values meeting business objectives, but puts little resources into meeting business objectives or measuring them.